Privacy Policy
CP Repair (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By accessing our website or submitting information through our forms, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
When you contact us, request a quote, or book a service, we may collect:
Full name
Email address
Phone number
Device information (make, model, issue description)
Any additional details you choose to provide in messages or forms
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring website or source
This information helps us understand how visitors use our site and improve performance.
2. How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Diagnose and repair electronic devices
Communicate updates about your repair or inquiry
Improve our website, services, and customer experience
Maintain internal records for service history and support
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing (Canada)
We collect and process personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), based on:
Your consent
The necessity to provide requested services
Legal or regulatory obligations
You may withdraw consent at any time by contacting us.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
Analyze website traffic
Improve functionality and user experience
We may use advertising and remarketing services, such as Google Ads and Meta (Facebook/Instagram), to promote our services.
These platforms may use cookies, pixels, or similar technologies to:
Show relevant ads based on your interaction with our website
Measure ad performance
Understand how users interact with our content
This information does not personally identify you. You can opt out of personalized advertising through your browser settings or the advertising platform’s opt-out tools.
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Third-Party Services
We may use trusted third-party tools and services, including:
Contact forms (such as Contact Form 7)
Website analytics tools
Hosting and security providers
These services only access information necessary to perform their function and are required to protect your data.
6. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information, including:
Secure servers and hosting environments
Limited access to personal data
Industry-standard security practices
While no method of transmission over the internet is 100% secure, we strive to protect your data from unauthorized access, disclosure, or misuse.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill service requests
Maintain service records
Comply with legal obligations
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete data
Withdraw consent to data collection
Request deletion of your personal information, subject to legal requirements
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
CP Repair
Email: admin@cprepair.ca
Website: https://cprepair.ca